Our next Patient Reference Group Meeting will be held on Thursday 24 March 2022. Please click on the link below for the agenda. Please could all members ensure that we have a current email address for you. Thank you.
We would like to know how we can improve our service to you and how you perceive the Practice and our staff.
To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you have received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
Our patient participation group tries to meet every 4-5 months. If you have joined then we will contact you prior to our meetings to invite any agenda items and to seek confirmation of attendance. If you would like to join please go to ‘Join our Patient Participation Group’ below and fill out a form. Alternatively you can collect a form from reception at either the Lavender Centre or Fellrose surgery.
If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below
OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.
We aim to acknowledge your request within a few days.
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.
The agreed terms of reference for the group are attached:
The National Association of Patient Participation
This association aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P. Find out more about them click here.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.