Jemma Atkinson – Practice Operational Manager
Jemma manages much of the day-to-day running of the practice including, but not limited to: HR, staffing and patient-facing issues.
Richard Bowron – Business Operational Manager
Richard oversees many aspects of the business including, but not limited to: finance, building issues and data.
Both Richard and Jemma work together to manage the practice and plan strategically with the support of the GP partners.
All of our medical administration staff are trained care navigators, which means they will ask a small number of questions before booking appointments to ensure patients are directed to the most appropriate clinician. The administration team take on a range of duties which include: taking calls, manning front desk, insurance reports, subject access requests, filing discharge letters, managing registrations, prescriptions administration and much more!
- Zoe – Team Leader
- Allyson – Team Leader
- Carole Rowland – Accounts Assistant
- Bethany Lowes – IT Systems Administrator
- Carolyn – Clinical Coder
- Billy – Business Administration Apprentice
- Ellis – Business Administration Apprentice
The secretarial team help facilitate all referrals within the practice, made by our clinicians. They undertake a range of duties from the clinical team.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.